Privacy Policy

Last updated: October 2026

1. Introduction & Controller

This Privacy Policy explains how Callid.gr (“we”, “us”) collects, uses and protects your personal data when you use https://callid.gr and related services (phone search, comments, accounts, widget, number claims).

Data controller: Callid.gr. Contact: info@callid.gr.

2. What Data We Collect

Account data: username, email, password (hashed), language preference, account status.
Profile data: full name, location, bio, avatar (optional).
Numbers & content: numbers you search or that appear on pages, comments/ratings, likes, favorites.
Email verification: OTP codes sent to activate your account.
KYC documents: if you claim a number, identity details/documents to verify ownership.
Technical data: IP address, browser, device, cookies/session, security and usage logs.
CAPTCHA: data processed by hCaptcha during registration to prevent bots.

Comments and public number-page information are visible to other users. Do not post other people’s personal data without a lawful basis.

3. Purposes & Legal Bases (GDPR)

Contract / service delivery: account, searches, comments, favorites, widget.
Legitimate interests: security, abuse prevention, service improvement, basic statistics.
Consent: where required (e.g. non-essential cookies, certain communications).
Legal obligation: where required by law.
KYC: ownership verification at your request (contract / legitimate interest / legal obligation as applicable).

4. Cookies & Third Parties

We use necessary cookies for login/session, language preference and cookie consent.
If enabled in site settings, Google Analytics 4 may run after cookie consent (with anonymize_ip where applicable).
Third-party services may be used (e.g. hCaptcha, email delivery, hosting, font CDNs). Their policies also apply.
You can control cookies in your browser settings.

5. Sharing

We do not sell personal data.
We share data with trusted providers (hosting, email, CAPTCHA, KYC processing) only as needed and under confidentiality obligations.
We may disclose data if required by law or to protect rights, users or the service.

6. Retention

Account data: while the account is active and for a reasonable period after deletion/deactivation where needed.
Comments & public content: while published or until removal/erasure.
Security logs: for a limited period.
KYC documents: only as long as needed for verification and related obligations, then deleted or restricted.

7. Your Rights

Access, rectification, erasure, restriction, portability and objection (where applicable).
Withdraw consent without affecting prior lawful processing.
Lodge a complaint with the Hellenic Data Protection Authority (HDPA) — www.dpa.gr.

Requests: info@callid.gr.

8. Security & International Transfers

We apply technical and organisational measures (encryption in transit where applicable, hashed passwords, access controls).
If data is transferred outside the EEA, we seek appropriate safeguards (e.g. EU standard contractual clauses).

9. Minors

The service is not directed at persons under 16. If you believe a minor has provided data, contact us for deletion.

10. Contact

Questions or data requests: info@callid.gr.

CallID